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Written by John Christian
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Have you gone to your mailbox lately to open the "Happy New Year" letter from Sudden Link Communications? Well, surprise surprise because you will see
"Our records show that you currently subscribe to a package that was offered to you as a special promotion, and has now ended. These services are scheduled to increase....."
Did you know that no matter how many years you have been with Sudden Link your "promotion...has now ended". A friend just called Sudden Link and was told this is really a rate increase.
Just note - Sudden Link doesn't call it a rate increase because Congress is currently looking into the excessively high rate increases the cable companies are passing on to consumers.
By law Sudden Link can raise rates as much as they want for the tiered services (for FCC rules see: http://www.fcc.gov/cgb/consumerfacts/cablerates.html). However the rate hikes and costs have gotten out of hand. Of course the timing couldn't be worse for most people. The confusion over the switch to all digital television has many people scared they won't be able to receive digital signals over their existing televisions. Guess what - you're probably right - not because your television is old but because the signal coverage by Houston stations is sub-standard. So Sudden Link is taking advantage of consumers. You want your tv to continue to work - pay up for a new "special promotion".
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