Just wanted to let you guys know if you are looking for a vet perhaps you should skip GladeValley on North Park.

My husband found 2 dogs yesterday that are obviously somebodies babies. I took the time today to take some photos and thought that maybe just maybe a receptionist at one of the vets in our neighborhood would recognize them.

Regretfully, the first place I went was Glade Valley on North Park. The receptionist flat out refused to look at the photos in my hand. Said the vet didn't have time. I never expected the vet to drop what she was doing and start looking at photos. But, I did expect the receptionist to atleast look at the photos. Maybe she'd recognize them and maybe she wouldn't. But, looking would only benefit the dogs.

The other receptionist never said a word. The one that refused to look at the photo spent more time telling me why "that wasn't what they did there." than if she'd have taken a quick peek at it. She said they had a book that they took down lost and found notices in. Thats fine -- it makes sense. But then she spent alot of time asking me to describe the dogs ( I wanted to just shove the photo in her face and say "here is a really good description!")

I know when you work with the public they can get on your nerves. But, am I really the one to be rude too? I found someones dogs and I am trying to find their owners. God, I don't deserve to be treated like a big pain in the ass interupting their very busy day.

So just know if they are your vet and your baby gets out that they don't have time to even look at a photo to see if they recognize your baby. Because that's quote, "not what they do there."



Post edited by: ceecee, at: 2006/11/14 19:05

Post edited by: ceecee, at: 2006/11/14 19:11

They were rude to me over the phone so I've never visited them and do not recommend them to anyone.

We have been clients of Glade Valley for many years and the vets and staff there are amazing. Please don't let a bad experience keep you from going back. Yes, we too, even with all the animals we have taken there (we are involved in rescue, so it has been a lot) have experienced less than cordial treatment by one of the receptionists, but I addressed it immediately and it has never happened again. If you have an issue with service, sometimes, the people who run the business are not aware of no one says anything. I am very outspoken, as is my husband and we both made our complaints known. Again, the vets and staff there are amazing people, please give them another chance.